Terms and Conditions

Terms of Use

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, Privacy Policy and Terms of Use for access or usage of the www.abcpandaedu.com.

ABCPanda Edutech Private Limited ("ABCPanda," "us," "our," or "we") provides this website to you ("User") under the following terms and conditions (this "Agreement" or "Terms of Use"). Our Privacy Policy (as posted on our website), which explains how we collect and use information from visitors to our website, is incorporated by reference into these Terms of Use. By using our website (the "Site") or submitting any information to us, you consent to and agree to be bound by these Terms of Use and our Privacy Policy. By using the Site in any manner, including but not limited to visiting or browsing the Site, you agree to be bound by this Agreement, the Privacy Policy, and all other operating rules, policies, and procedures that may be published by us from time to time on the Site, each of which is incorporated by reference and each of which may be updated by us from time to time without notice to you. Your use of the Site is governed by the version of this Agreement in effect on the date of use.

Account Registration

If you are under the age of 18, please do not sign up for an account. If you are accessing or using our site on behalf of any entity, you represent that you are authorized to accept these Terms of Use on that entity's behalf, and that entity agrees to be responsible to ABCPanda if you violate these Terms of Use.

You may access some areas of our site(s) without registering. However, in order to access certain features of the Site or to post content on the Site, you must register to create an account ("Account"). You must complete the registration process by providing us with current, complete, and accurate information. If you choose to register, you will need to provide a username and password as well as other information that is part of our registration process. You will not share your password, let anyone else access your Account, or do anything else that might jeopardize the security of your Account. We have the right to cancel any account at any time if we believe you are not in compliance with any or all of the terms.

Courses & Payment

Information about courses offered and prices will be provided on the Website. You agree to pay the price for the courses registered as per the pricing schedule indicated on the Site. At the time of payment, you need to provide accurate information regarding your account, including a valid credit card or debit card or net banking credentials, and you must certify that you are over 18 years of age and legally able to enter into a valid and binding agreement with ABCPanda.

Processing & Account Payment

ABCPanda may use third-party electronic payment processors and/or financial institutions ("EPPs") to process financial transactions. You irrevocably authorize us, as necessary, to instruct such EPPs to handle such transactions, and you irrevocably agree that ABCPanda may give such instructions on your behalf in accordance with your requests as submitted on the Site. While availing of any of the EPPs available on the Site, we will not be responsible or assume any liability whatsoever in respect of any loss or damage arising directly or indirectly to you due to:

Modification of Pricing And Billing Terms

We reserve the right at any time to institute new prices and to change the amount of or the basis for determining any prices or charges with respect to any courses offered. You agree to pay all charges, including applicable taxes, in accordance with the billing terms in effect at the time the price or charge becomes payable.

Intellectual Property

ABCPanda expressly reserves all intellectual property rights in all text, programs, products, processes, technology, content, software, and other materials, which appear on this Website. The compilation (meaning the collection, arrangement, and assembly) of the content on the Website is the exclusive property of ABCPanda. Reproduction in whole or in part of the same is strictly prohibited without the express written permission of ABCPanda.

The trademarks, logo, and slogans displayed on the Site, including the mark ABCPanda (collectively the "Trademarks"), are owned by ABCPanda. Nothing on this Site should be construed as granting any license or right to use the Trademarks without written permission from ABCPanda or such third-party owner of the Trademarks. Your misuse of the Trademarks, or any other content on the Site, except as provided in these Terms of Use, is strictly prohibited. You are advised that ABCPanda will aggressively enforce its intellectual property rights to the fullest extent of the law.

ABCPanda grants the registered users a non-exclusive, non-transferable, revocable right to use the contents on the Site for non-profit, educational, and research use only, without the right of sublicense. ABCPanda respects the intellectual property of others, and we ask our Users and content partners to do the same. The unauthorized posting, reproduction, copying, distribution, modification, public display, or public performance of copyrighted works constitutes an infringement of the copyright owner’s rights. As a condition of your use of the Site, you agree not to use any feature of the Site to infringe the intellectual property rights of others in any way. We will terminate the accounts of any User and block access to the Site of any User who are repeat infringers of the copyrights or other intellectual property rights of ABCPanda or others. We reserve the right to take these actions at any time, at our sole discretion, with or without notice, and without any liability to the User who is terminated or to the User whose access is blocked.

Data Protection/Privacy

We may change this Policy at any time, in particular, as needed to comply with the rules and regulations of the various governmental and regulatory organizations, or to comply with applicable laws and regulations. The revised version will be effective at the time we post it on the website or inform the User. If a User uses the Services or accesses the website after a notice of changes has been sent to such User or published on the Website, such User hereby provides his/her/its consent to the changed terms.

Restricted Actions

During the use of the Site, you shall not:

You shall use all reasonable endeavours to prevent any unauthorized access to, or use of, the Site and, in the event of any such unauthorized access or use, it shall promptly notify us.

Third-Party Content

The Site may provide links to or frame third-party websites or resources and may link Users automatically to sponsors’ or third-party websites or resources. You acknowledge and agree that ABCPanda is not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by ABCPanda of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risks arising from your use of any such websites or resources. You should review the applicable third party’s terms and policies, including privacy and data gathering practices, of any website to which you navigate.

Notifications

You agree to ABCPanda sending you notifications and important messages from time to time via its websites, mobile applications, and email to provide you with a better experience with the services provided by us. You agree that we may provide notices to you on our website, or through an email sent to an email address you provided, or through other means, including but not limited to your mobile number, telephone, or email. You agree to keep your contact information up to date.

Grievance Officer

In accordance with the Information Technology Act 2000 and rules made thereunder, the contact details of the Grievance Officer are provided below:

No Representations or Warranties

Your access to the site is at your sole risk. Our services are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. ABCPanda makes no representation as to the completeness or accuracy of the information provided on the Site. ABCPanda does not endorse or represent the reliability or accuracy of any content or information distributed through or accessed from the Site, and has not performed any investigation into such information.

To the extent provided by law, ABCPanda assumes no liability or responsibility for any errors or omissions in the content of the Site. ABCPanda has not reviewed all of the links provided on the Site and is not responsible for the content of any off-Site pages. Clicking on hyperlinks and visiting any off-Site pages is done at your own risk.

Change or Termination

We may, without prior notice, change the Site, stop providing the Site, applications or services, or create usage limits for the Site. We may permanently or temporarily terminate or suspend your access to the Site without notice or liability, for any reason or for no reason, including if in our sole determination you violate any provision of these Terms of Use. Upon termination of these Terms of Use or your access to the Site for any reason or no reason, you will continue to be bound by these Terms of Use which, by their nature, should survive termination, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER ABCPanda NOR ITS AFFILIATES WILL BE LIABLE UNDER ANY THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, NEGLIGENCE, OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF REVENUES, PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF SUCH PARTIES WERE ADVISED OF, KNEW OF, OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES), ARISING FROM OR RELATING TO THE SITES OR SERVICES OR THESE TERMS OF USE.

Indemnification

User agrees to indemnify, defend, and hold harmless ABCPanda and its Affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees of any kind (including reasonable attorneys’ fees and legal costs), arising from or relating to: (a) any information (including User Content or any other content) that User or anyone using User’s account submits, posts, or transmits on or through the Sites or Services; (b) the use of the Sites or Services by User or anyone using User’s account; (c) the violation of these Terms of Use by User or anyone using User’s account; or (d) the violation of any rights of any third party, including intellectual property, privacy, publicity, or other proprietary rights by User or anyone using User’s account.

Jurisdiction

The Terms of Use shall be governed by the laws of India, and the courts at Bengaluru, India shall have exclusive jurisdiction with respect to any dispute arising hereunder.

International Use

The Site is controlled and operated from within India. ABCPanda makes no representation that the Site is appropriate or available in locations outside of India. Those who choose to access the Site or use our services from other locations do so at their own risk and are responsible for compliance with applicable laws.

General

The failure of ABCPanda to enforce any right or provision of these Terms of Use will not constitute a waiver of future enforcement of that right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of ABCPanda. Except as expressly set forth in these Terms of Use, the exercise by either party of any of its remedies under these Terms of Use will be without prejudice to its other remedies under these Terms of Use or otherwise. If for any reason a court of competent jurisdiction finds any provision of these Terms of Use invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the other provisions of these Terms of Use will remain in full force and effect.

Miscellaneous

Except as expressly provided in these Terms of Use, there shall be no third-party beneficiaries to the Terms of Use. ABCPanda shall have the right to assign its rights or delegate any of its responsibilities under these Terms of Use to an affiliate or in connection with a merger, consolidation, or reorganization of ABCPanda for the sale of substantially all of its assets.

In the event that any provision of this Agreement, or the application thereof, becomes or is declared by a court of competent jurisdiction to be illegal, void, or unenforceable, the remainder of this Agreement will continue in full force and effect, and the application of such provision to other persons or circumstances will be interpreted so as reasonably to effect the intent of the parties hereto.

This Agreement constitutes the entire agreement between ABCPanda and the User regarding the subject matter hereof, and supersedes any previous arrangement, understanding, or agreement between the parties, written or oral, relating to the subject matter hereof.

Notwithstanding anything to the contrary herein, ABCPanda will not be held liable for any delay or failure in performance or non-availability of the services resulting, directly or indirectly, from acts of nature, events, omissions, accidents, or causes beyond its reasonable control, including, but not limited to, internet failure, network or computer equipment failures, telecommunication equipment failure, electrical power failures, strikes, lock-outs or other industrial disputes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, breakdown of plant or machinery, acts of God, war, governmental actions or orders, orders of domestic or foreign courts or tribunals.

Online Internship

Scope

"The fees that we charge the students is only for training them via live classes and not for the internship itself. ABCPanda does not charge any amount for the internship project phase as it is completely complimentary."

Offline Internship

Scope

"The fees that we charge the students is for the offline workshops that are conducted and not for the online project phase. The online project phase would be complimentary for all the participants in the offline workshop."

Purpose

This policy governs the refunds process and will address matters arising out of situations that may require processing of refunds.

Scope

The policy encompasses employees, students, and candidates that are in the ecosystem of requesting and/or processing refunds.

This policy does not cover situations where refunds are not approved.

There are two components to internship, certification, and job guarantee program fees:
Registration Charges.
Course Fees.

Procedure

Programs:
Internship Programs
Self Paced Internship Program:

All self-paced internship programs are non-refundable and non-transferable under any circumstances. Full refunds will be issued only if ABCPanda cancels the complete program.

Online Internship Program:

All online internship programs are non-refundable and non-transferable under any circumstances. Full refunds will be issued only if ABCPanda cancels the complete program.

Offline Internship Program
Hybrid Internship Program

All offline and Hybrid internship programs are non-refundable and non-transferable under any circumstances. Full refunds will be issued only if ABCPanda cancels the complete program.

Certification Programs
Self Paced Certification Programs:

Self-paced certification programs are refundable only if a refund request is raised up to 1 week before the date of commencement and the student has not accessed the LMS. Any refund requests post LMS access will be strictly denied. Please note that the registration charges, which is 20% of the course fee or Rs.1000/- (whichever is higher), are non-refundable at any point in time.

Online Certification Program:

All online certification programs are non-refundable and non-transferable under any circumstances. Full refunds will be issued only if ABCPanda cancels the entire program.

Offline Certification Program:

Offline certification programs are refundable only if a refund request is raised 1 week before the commencement of classes and the student has not accessed the LMS. Please note that the registration charges, which is 20% of the course fee or Rs.1000/- (whichever is higher), are non-refundable at any point in time.

Hybrid Certification Program:

Hybrid certification programs are non-refundable and non-transferable under any circumstances. Full refunds will be issued only if ABCPanda cancels the entire program.

Job Guarantee Programs
Self Paced Job Guarantee (Assistance) Program:

Self-paced programs are refundable only if a refund request is raised up to 1 week before the date of commencement and the student has not accessed the LMS. Any refund requests post LMS access will be strictly denied. Please note that the registration charges, which is 20% of the course fee or Rs.1000/- (whichever is higher), are non-refundable at any point in time.

Online Guarantee Program:

All online job guarantee programs are non-refundable and non-transferable under any circumstances. The refunds will happen only if the student has successfully completed the course but is unable to secure a job provided:

Offline Certification Program:

Offline certification programs are refundable only if a refund request is raised 1 week prior to the commencement of classes and the student has not accessed the LMS. Please note that the registration charges, which is 20% of the course fee or Rs.1000/- (whichever is higher), are non-refundable at any point in time.

Hybrid Certification Program:

Hybrid certification programs are non-refundable and non-transferable under any circumstances. Full refunds will be issued only if ABCPanda cancels the entire program.

Process for Refund:

For all refunds, please contact us at: support@ABCPanda.com. The refunds team will contact you within 2-5 business days. For approved refund cases, the Refunds Form needs to be filled. In 7-10 business days, a refund is issued.

How Your Refund is Returned:

If your payment came from your card, it will be refunded to that card. Depending on your card issuer, it may take up to 30 days to complete a refund.

If your payment came from your bank account, it will be refunded to that bank account.

If your payment came from some other source (instamojo, phonepe, googlepay, etc.), it will be refunded back to the same source.

Please note that no cash refunds are made under any circumstances.

Change of Course

ABCPanda allows you to change your course to an alternative course only once using the following guidelines:

Process for Change of Course:

Contact ABCPanda at support@ABCPanda.com with your course change request.

Once approved, fill up the “Course Change Form” and submit it within 3 business days.

Pay the processing fees + difference in course costs (if applicable) and submit the receipt to “support@ABCPanda.com”.

In 5-7 business days, you will get a confirmation for the course change request.

Reschedule

Rescheduling by ABCPanda Edutech:
Rescheduling request by customer:
Process for Rescheduling of Course:

Contact ABCPanda at support@ABCPanda.com with your course rescheduling request.

Once approved, fill up the “Reschedule Course Form” and submit it within 3 business days.

Pay the processing fees + difference in course costs (if applicable) and submit the receipt to “support@ABCPanda.com”.

In 5-7 business days, you will get a confirmation for the course reschedule request.

If the rescheduled course is of a higher value, students are required to pay the amount difference. However, if switching to a course of lower value, ABCPanda is not liable to pay the amount difference. A processing fee of Rs. 500/- needs to be paid within 3 days after ABCPanda accepts the reschedule request, failing which the reschedule request will be canceled and no further request will be entertained.

Cancellation

ABCPanda Edutech reserves the right to cancel any session or change the location of the session for reasons such as instructor unavailability, insufficient participants, or force majeure events such as earthquakes, fire, flood, riots, curfew, bandh, protest, strike, civil unrest, etc. Please note our cancellation policy is governed by the following: