Salesforce

Salesforce is a leading cloud-based CRM platform that helps businesses manage customer relationships, sales, and marketing. This course is designed to equip learners with the skills needed to become proficient Salesforce Administrators. Participants will learn how to customize and configure the Salesforce platform, manage users, relationships, permissions, and security, while automating business processes through Process Builder, Flows, and scheduled jobs. They will also excel at designing dashboards and reports, maintaining data quality, and ensuring system integrity.

Curriculum

Introduction to Cloud Computing30:25🔒
Salesforce Basics, Understanding SFDC UI25:40🔒
Understanding Salesforce Editions20:15🔒
Configuring Company Setup, Security and Identity Confirmation20:15🔒

Creating ~ Editing ~ Deleting: Records, Exporting Data35:15🔒
Scheduling Exports28:40🔒
Data Storage Usage22:30🔒
Data Loader18:25🔒

Introduction to SFDC Components30:25🔒
Creating Custom and Customizing Standard SFDC Components25:40🔒
Understanding Data Structure25:40🔒
SFDC Data Components - Overview25:40🔒
Data Relationships, Lookup Relations25:40🔒
Master Detail Relationships, Many to Many Relationship25:40🔒
Junction Objects25:40🔒
Creating Field Dependencies25:40🔒

Managing Users, Roles, Profiles45:30🔒
Organization Wide Default45:30🔒
Defining Sharing Rules45:30🔒
Field Level Security, Accessibilities45:30🔒

Customizing and Creating Email Templates42:30🔒
Introduction to SFDC Home Pages38:45🔒
Customizing and Creating Home Page Layouts35:20🔒
Customizing Page Layouts, Display, Views28:15🔒
Creating and Managing User Groups28:15🔒

Formula Fields50:20🔒
Defining Validation Rules35:45🔒
Creating SFDC Flows42:30🔒
Email Alerts42:30🔒
Automatic Field Updates42:30🔒
Assigning Tasks42:30🔒
Workflow Rules & Approval Processes42:30🔒
Record Types42:30🔒
Roll-Up Summary42:30🔒

Working with Standard Reports50:20🔒
Creating reports35:45🔒
Report Formats35:45🔒
Controlling Report Accessibility35:45🔒
Scheduling Reports35:45🔒
Defining Report Types35:45🔒
Including Charts35:45🔒
Creating Dashboards35:45🔒

Custom Controllers50:20🔒
Controller Extensions35:45🔒
Overriding Standard Pages42:30🔒
Using Input Components42:30🔒
Visualforce Page Blocks42:30🔒
Creating Email Templates with Visualforce42:30🔒
Configuring Development Mode42:30🔒
Creating VF Pages in UI42:30🔒
Standard Controllers42:30🔒
Visualforce Forms42:30🔒
Custom List Controllers42:30🔒
Adding Interactivity to Pages42:30🔒
HTML in Visualforce42:30🔒
CSS in Visualforce42:30🔒

Understanding Classes50:20🔒
Introduction to APEX35:45🔒
Data Types35:45🔒
Variables35:45🔒
Expressions35:45🔒
Assignment Statements35:45🔒
Conditional (If-Else) Statements35:45🔒
Creating APEX Classes in IDE35:45🔒
SOSL-Salesforce Object Search Language35:45🔒
SOQL-Salesforce Object Query Language35:45🔒
Creating APEX Classes in UI35:45🔒
Creating APEX Triggers in IDE35:45🔒
Creating APEX Triggers in UI35:45🔒
Understanding APEX Methods35:45🔒
Creating Test Classes35:45🔒

Introduction to AppExchange50:20🔒
Installing Apps from AppExchange35:45🔒

Working on Eclipse50:20🔒
Configuring Force.com IDE35:45🔒
Working with Metadata Components42:30🔒

DevOps Center (Free Tool by Salesforce)50:20🔒
Popular Tools: GitHub integration50:20🔒
Use Case: Release management, sandbox strategy, version control50:20🔒

Craft an Effective Prompt Template50:20🔒
Bring Your Prompt to Life with Agent Actions50:20🔒
Refine Your Prompt Template for Accurate Agent Replies50:20🔒

Build a Field Generation Prompt Template50:20🔒
Review, Revise, and Save Prompt Templates35:45🔒

Enable Digital Experiences and Set Up Messaging50:20🔒
Configure a Web Deployment35:45🔒
Enable and Configure Lightning Knowledge35:45🔒
Add Knowledge to the Site Using Topics35:45🔒
Add Branding and Components to the Site35:45🔒

Get Started with Omni-Channel50:20🔒
Understand Queue-Based Routing35:45🔒
Understand Skills-Based Routing35:45🔒
Start Routing with Omni-Channel35:45🔒
Monitor Your Contact Center with Omni-Channel Supervisor35:45🔒

Improve Prompts Using Different Prompt Techniques50:20🔒
Get Hands-On with Prompts35:45🔒

Learning Outcomes:

  • Upon completing, learners will gain solid expertise in Salesforce technologies and ecosystem; are skilled at designing, implementing, and evaluating Salesforce solutions; and develop strong critical thinking, problem-solving, innovation, ethical judgement, teamwork, and communication capabilities rooted in responsible CRM development.





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Price

₹3500

Course Title

Salesforce

Language

English

Certification

Yes - Industry Recognized

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FAQs

The course duration is of 2 months & some course may extend to 3 months

Yes at the end of the course completion you will get certificates.

ABCPanda team will arrange a doubt clearance session accordingly.

Yes, for Recorded sessions & Live sessions access would be 1 year

No our mentors will teach from basic. If you have experience, it would add an advantage.